Thank you for visiting the website of Oreno Co., Ltd. For any questions regarding Oreno Co., Ltd. or this website, please contact us using the form below.

>>For inquiries, please click here

Please note that due to a system error, it is currently taking approximately one week to process your inquiry.
We sincerely apologize for any inconvenience caused to customers who are in a hurry.
Please note that it may take 2-3 days to respond to your inquiry. Also, depending on the nature of your inquiry, it may take some time to respond, or we may not be able to respond if we are unable to verify the facts. (Inquiry desk: Weekdays 9:30 AM - 18:00 PM)

Also, please note that we may not be able to respond if the email address you entered is incorrect or if you have email receiving restrictions. In particular, Yahoo Mail and Gmail Our emails may be in your spam folder.Please check the following. *Due to security reasons, reply emails may not be received if your domain is @docomo.ne.jp or @ezweb.ne.jp.

If you would like to receive a reply, please set your email settings to allow receiving emails from the "@oreno.co.jp" domain. Depending on the content of your inquiry, we may contact you by means other than email. The reply email will be sent to the individual who submitted the inquiry, so please refrain from reproducing or reusing any part or all of the reply content.